Order FAQs
How long does shipping take?
2-5 days depending on location
- ordering from stock will ship instantly
- ordering from outside retail will ship 3-4 days after received
Can I cancel or change my order?
Any order can be changed, all orders must be canceled before the order is shipped
How do I return an item?
In store returns are no cost, to return by shipping the customer must pay for shipping costs.
Do you offer international shipping?
We not not offer international shipping, continental states only.
How long do I have to return an item?
Any item can be returned after 30 days in new condition.
What do I do if something in my order is damaged or missing?
The damaged product will be replaced at no cost with a return label. If a delivery service lost the package, we will submit a claim.
Product FAQs
How do I know if a product is in stock?
Product stock information is visible on the site.
How do I measure myself for sizing?
To get the right size, use a soft measuring tape to measure key areas like your chest, waist, hips, and inseam for apparel, or hand span and height for sports gear. Always compare your measurements to the sizing chart provided by the brand or manufacturer, since sizes can vary. If you’re between sizes, it’s usually best to size up for comfort and mobility. Proper measurement helps ensure performance and durability on the field.
Are there any care instructions for specific types of equipment?
Yes, different gear requires different care to maintain its quality and lifespan. For example, gloves should be cleaned with leather conditioner, helmets wiped down with mild soap and water, and uniforms washed in cold water to prevent shrinking or fading. Avoid leaving equipment in hot cars or damp bags, as this can cause damage or odor buildup. Following care guidelines helps your gear stay safe, comfortable, and game-ready.
Do you offer products for a specific sport?
Yes, see Team Sports dropdown menu to browse our options.
What if an item doesn't fit?
If you have specific fit concerns reach out and we will help you out.
Do your apparel sizes run true to size?
It varies based on manufacturer.
Equipment FAQs
How do I measure baseball/softball gloves?
Measure from the top of the index finger down the palm to the heel of the glove. Glove sizes are listed in inches.
How important is helmet fit?
Very, proper fit ensures maximum protection, comfort, and reduces risk of injury.
Are all bats allowed in every league?
No, each league has its own bat regulations (e.g., BBCOR, USA, USSSA), so always check your league’s rules.
What's the best baseball glove for my position?
It depends on your role: infielders use smaller gloves for quick transfers, outfielders prefer larger ones for reach, and catchers/first basemen need specialized mitts.
How do I find the right size shoulder pads?
Measure chest size and shoulder width, then match those measurements to the manufacturer’s sizing chart.
What kind of football pants do I need?
Choose between integrated pants with built-in pads for convenience or traditional pants that require separate pad inserts for flexibility.
Have Another Question?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is ready to assist you!